Keeping you safe at concerts
Last Updated: October 20, 2021 at 4:00 PM
Your Portland Symphony Orchestra’s first priority is the health and safety of our patrons, musicians, staff, and the greater community.
Due to the rise of the highly contagious and virulent Delta variant across the state and nation, we are announcing new safety protocols for PSO concerts. These measures will ensure we can bring music to you safely this season and beyond.
Unless otherwise directed by city, state, or federal health officials, these policies will be in effect until at least November 9, 2021, when we will reassess our safety protocols. Any changes to the current measures will be announced on or around that time.
Effective immediately, all PSO audience members, staff, and volunteers attending concerts will be required to:
- Provide proof that they are fully vaccinated with a COVID-19 vaccine authorized by the World Health Organization or the Food and Drug Administration OR provide proof of a negative COVID-19 test prior to entry. The last dose of the vaccine must have been administered at least 14 days prior to the concert. For important information about vaccine requirements, including valid forms of verification and ID, scroll down to our safety protocols FAQ on this page.
- In lieu of proof of vaccination, provide proof of a negative COVID-19 PCR test conducted within 48 hours of the performance start time or a negative COVID-19 rapid (antigen) test within 12 hours of the performance start time. This includes children under 12 who are not yet eligible to be vaccinated. Please note, at-home COVID-19 tests are not accepted. For important information about negative COVID-19 test requirements scroll down to our safety protocols FAQ on this page.
- Wear a mask at all times while in Merrill Auditorium, unless they are actively eating and drinking or are otherwise exempt from wearing a mask due to a disability, as defined by the Americans with Disabilities Act (42 U.S.C. 12101 et seq.). For important information about masking, including prohibited types of masks, scroll down to our safety protocols FAQ on this page.
Please note, for concerts through November 9, 2021: there will be no intermission and no concessions served. No outside food or drink is allowed in Merrill Auditorium.
Finally, we ask patrons to stay home if they are feeling unwell and contact PortTIX at 207.842.0800 for a complimentary exchange into another PSO concert in the 2021-22 season.
For information on how to receive the COVID-19 vaccination, visit https://www.maine.gov/covid19/vaccines/vaccination-sites or call 1-888-445-4111.
For any audience members or subscribers unable to comply with these safety protocols, we are offering free exchanges into other PSO concerts in the 2021-22 season. Please call PortTIX at 207.842.0800 to discuss your ticketing options.
Thank you for ensuring your PSO can play on!