Patrons requiring special assistance are urged to contact PORTTIX at (207) 842-0800 prior to attending the concert – We are here to assist you
Accessible parking is available on a first come, first served basis along the right side of Myrtle Street.
Wheelchair-accessible seating is located on the main floor, and in the Grand Tier, and all floors are elevator accessible. We also offer lift-arm seating for any patrons who feel comfortable moving from their wheelchair into Auditorium seating. To purchase accessible seating, please call our box office, PortTIX, at (207) 842-0800, and acknowledge that you or a member of your party requires accessible seating. They are open Monday – Friday, 11 AM – 3 PM.
Augmentative hearing devices are available through the city at the downstairs concession stands, or look for a Portland city staff member in a red vest to assist you.
LARGE PRINT PROGRAMS
Large print programs are available upon request, look for a Portland Symphony staff member or usher to help you acquire one.
Accessible stalls are available in the general restrooms on the first floor. Our ushers will be happy to direct you.
The Portland Symphony and city ushers and staff are happy to assist any patrons needing additional assistance. When you arrive at Merrill Auditorium, please ask any usher for the assistance you need in finding your seat or generally finding your way around the hall. Please note that usher staff and volunteers are not able to provide personal attendant services.
For more accessibility information at Merrill Auditorium please visit the Accessibility page on our box office’s website.