fbpx Skip to content
Buy Tix
Donate

Click for updates on the coronavirus and your Portland Symphony Orchestra.

Portland Symphony TV FAQ’s

Watch our professionally filmed concerts on a new, easy-to-use web platform:

PORTLand Symphony TV

 

Coming late October you will be able to watch your PSO concerts anywhere via our new Portland Symphony TV phone/tablet (Apple, Android), and TV (Apple TV, Amazon Fire TV, Android TV, Roku) applications! Detailed instructions on how to download and start using these apps will be sent to Passport holders via email and available on our website soon!

PLEASE NOTE: Passport holders already have access to PSO digital concerts and do not need to purchase individual tickets through Portland Symphony TV.

This PSO digital concert is available for viewing in the United States only. 

HOW TO WATCH CONCERTS ON PSO TV:

HOW TO CREATE YOUR PORTLAND SYMPHONY TV ACCOUNT ONLINE:

STEP 1: Go to www.portlandsymphonytv.com/login 

STEP 2: Put in the email address associated with your PortTIX account*. Select the ‘NEXT’ button. 

STEP 3: On the next screen, select the ‘Reset Your Password’ option. Add your email one more time and select ‘Reset Password.’ 

STEP 4: Check your email for a message from Vimeo which will allow you to set your password and log-in. Follow the instructions provided and you’re all set! 

PLEASE NOTE: You will need to register a password with Portland Symphony TV before you are able to log in and watch any concerts. It can be the same password as your PortTIX account but that password  will not work in Portland Symphony TV until it is registered through these steps.

You can use this log-in information for all Portland Symphony TV apps including the web platform, the phone and tablet apps (both iOS and Android), and the TV apps (Apple TV, Android TV, Amazon Fire TV, and Roku). 

 

* If you don’t know what your PortTIX account email is, please contact PortTIX at 207.842.0800 or email help@porttix.com 

WHERE TO WATCH:

COMPUTER:
Watch online at PortlandSymphonyTV.com

SMART PHONE:
Watch online at PortlandSymphonyTV.com

Supported Browsers: Google Chrome, Mozilla Firefox, Safari, Microsoft Edge

 

HOW TO WATCH ONLINE ON YOUR COMPUTER:

STEP 1: Go to www.portlandsymphonytv.com/login 

STEP 2: Log-in with your Portland Symphony TV email and password (if you don’t have a log-in please see the first dropdown for instructions on how to set-up your Portland Symphony TV account). 

STEP 3: Head to the Portland Symphony Orchestra BROWSE page.  

STEP 4: Click on the product or collection you want to watch. The video page will load and the video will start playing immediately. 

STEP 5: You can then make it full screen. For instructions on how to stream from your phone to your Smart TV please see the following drop-down. 

Supported Browsers: Google Chrome, Mozilla Firefox, Safari, Microsoft Edge 

HOW TO WATCH ONLINE ON YOUR PHONE OR TABLET VIA THE WEB BROWSER*:

STEP 1: Open your phone or tablet’s web browswer and go to www.portlandsymphonytv.com/login 

STEP 2: Tap the menu button in the top left and SIGN IN 

STEP 3: Log-in with your Portland Symphony TV email and password (if you don’t have a log-in please see the first dropdown for instructions on how to set-up your Portland Symphony TV account). 

STEP 4: Find the content you’d like to watch and tap the small thumbnail preview of the video to watch. 

HOW TO WATCH ON YOUR SMART TV VIA APPLE AIRPLAY:

FOR AIRPLAY ON AN iPHONE OR iPAD: 

STEP 1: Connect your device to the same Wi-Fi network as your Apple TV or AirPlay 2-compatible Smart TV. 

STEP 2: After logging in to www.portlandsymphonytv.com click on the video you want to watch and hit play.  

STEP 3: Tap the Apple Airplay icon (the icon looks like a small rectangle intersected at its base with a solid triangle). 

STEP 4: Choose your Apple TV or AirPlay 2-compatible Smart TV. 

 

FOR AIRPLAY FROM YOUR MAC COMPUTER:  

STEP 1: Connect your Mac to the same Wi-Fi network as your Apple TV or AirPlay 2-compatible Smart TV. 

STEP 2: After logging in to www.portlandsymphonytv.com on your Mac, click on the video you want to watch and hit play. 

STEP 3: In the video playback controls, click the Apple Airplay icon (the icon looks like a small rectangle intersected at its base with a solid triangle).

STEP 4: Select your Apple TV or Smart TV.  

HOW TO WATCH ON YOUR SMART TV VIA GOOGLE CHROMECAST:

FOR GOOGLE CHROMECAST FROM COMPUTER TO TV:  

STEP 1: Connect your computer to the same Wi-Fi network as your Smart TV. 

STEP 2: After logging in to www.portlandsymphonytv.com on your computer using the Google Chrome browser, click on the video you want to watch.  

STEP 3: On the video page, open the Chrome menu in the upper right corner of the window (or the menu) and select CAST. 

STEP 4: Select your Chromecast source (consider selecting Chrome Tab) and your Chromecast destination. Chromecast will then be connected and video will start playing on your TV. 

To disconnect from Chromecast, click the blue icon next to your casting destination. 

If there are any issues with the Chromecast stream, try setting the video to a lower quality. 

 

FOR GOOGLE CHROMECAST FROM ANDROID PHONE TO TV:  

To cast your entire Android phone screen* to your TV, please follow these steps: 

STEP 1: First, make sure your device is running Android 5.0 or higher. 

STEP 2: Connect your Android phone to the same Wi-Fi network as your Smart TV. 

STEP 3: Turn off Power Saving Mode’ on your Android device. 

STEP 4: Important: The ‘Microphone’ permission in the Google Play Services app needs to be turned on to successfully use the ‘Cast Screen/Audio’ feature with Chromecast. To turn on microphone permissions: 

  • On your Android device, tap Settings. 
  • Scroll down and tap Apps > Google Play 
  • Services > Permissions. 
  • Look for “Microphone” and slide it On. 

STEP 6: Open the Google Home app and go to the Account tab. 

STEP 7: Scroll down and tap on Mirror device. 

STEP 8: Tap on CAST SCREEN/AUDIO. 

STEP 9: Select your Chromecast device. 

STEP 10: Then follow the instructions for how to watch online on your phone via the web browser in the above dropdown to start watching. 

* Please note, at this time, it is not possible to Chromecast via a mobile web browser 

HOW TO WATCH ON YOUR TV VIA HDMI CONNECTION:

STEP 1: Acquire the correct HDMI cord for your specific TV. Ensure that your computer has an HDMI output as well. If it does not, inexpensive adapters are readily available online or at most major department stores.  

STEP 2: Connect one end of the HDMI cable into an available HDMI port on the TV (take note of the HDMI input number).  

STEP 3: Plug the other end of the cable into your laptop’s HDMI out port, or into the appropriate adapter for your computer (if you are using an adapter, connect that adapter to your computer).  

STEP 4: Make sure the TV and the computer are both powered on. 

STEP 5: Set the TV to the HDMI input port that the computer is connected to. You should be able to see your computer’s screen on your TV.  

STEP 6: Follow the instructions for “How to Watch Online on Your Computer” in the above dropdown. 

HOW TO UPDATE/CHANGE YOUR PORTLAND SYMPHONY TV EMAIL ADDRESS:

STEP 1: Make sure you are currently logged into your Portland Symphony TV account

STEP 2: Hover your cursor over your account avatar (the colorful circle in the top right of your browser page) to reveal the dropdown menu.

STEP 3: Click ‘ACCOUNT SETTINGS‘ listed immediately underneath your email.

STEP 4: In the very first box titled ‘Email’ delete the current email associated with your Portland Symphony TV account.

STEP 5: In the same box, enter the NEW email you would like associated with your Portland Symphony TV account.

STEP 6: In the very last box, underneath ‘Re-enter password’ and the faint white line, enter your CURRENT password. You must enter your current password in order to save any changes made to your account information.

STEP 7: Click the gold button ‘SAVE‘ on the bottom right. Your information should now be updated to your preferred email.

Need Help?

Subscriber Help + Tech Support Contact Info 

For Portland Symphony TV “How to Watch FAQ”: www.portlandsymphonytv.com/help/watching  

For other FAQ, please visit: www.portlandsymphonytv.com/help 

For technical or playback issues regarding your Portland Symphony TV account please visit: www.portlandsymphonytv.com/contact/support or email info@portlandsymphony.org  

For Passport subscription or RSVP issues please contact PortTIX at 207.842.0800 or help@porttix.com  

Close Menu
Eckart Preu _2_by_Mical_Hutson_10102018_2

ECKART PREU

Meet the PSO’s Music Director

LEARN MORE

Close Menu
Classical1 Passport

Recomposed: The Four Seasons

Eckart Preu, Music Director
Sarah Atwood, Principal 2nd violin
Sasha Callahan, Assistant Principal 2nd violin
Charles Dimmick, Concertmaster
Amy Sims, Assistant Concertmaster

Learn More

Close Menu
eckart, musicians & part of orch audience

PSO SYMPHONY 101

Get an in-depth look at how the musicians prepare for a concert.

Learn more

Close Menu
FullHall (2)

Help keep the arts alive in Maine

Be an Arts Hero

Learn More

Close Menu
support

PSO Resiliency Fund

Help us ensure we have the ability to serve our community both now, and when we return to the stage.

Learn More

Close Menu
notes from home amy sims image

PSO Notes From Home

Watch as the amazing musicians of your Portland Symphony Orchestra bring music, instrument demonstrations, and more from their homes to yours!

Learn More