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Portland Symphony TV FAQ’s

Watch our professionally filmed concerts on our easy-to-use web platform:

PORTLand Symphony TV

 

The Portland Symphony TV iPhone/iPad, Apple TV, Android phone/tablet, Android TV, Roku, and Fire TV applications have launched! Scroll down for detailed instructions on how to download and start using these applications.

PLEASE NOTE: Passport holders already have access to PSO Classical and POPS! digital concerts and DO NOT NEED TO PURCHASE individual tickets through Portland Symphony TV on any application.

This PSO digital concert is available for viewing in the United States only. 

HOW TO WATCH CONCERTS ON PSO TV:

HOW TO CREATE YOUR PORTLAND SYMPHONY TV ACCOUNT ONLINE:

STEP 1: Go to www.portlandsymphonytv.com/login 

STEP 2: Put in the email address associated with your PortTIX account*. Select the ‘NEXT’ button. 

STEP 3: On the next screen, select the ‘Reset Your Password’ option. Add your email one more time and select ‘Reset Password.’ 

STEP 4: Check your email for a message from Vimeo which will allow you to set your password and log-in. Follow the instructions provided and you’re all set! 

PLEASE NOTE: You will need to register a password with Portland Symphony TV before you are able to log in and watch any concerts. It can be the same password as your PortTIX account but that password  will not work in Portland Symphony TV until it is registered through these steps.

You can use this log-in information for all Portland Symphony TV apps including the web platform, the phone and tablet apps (both iOS and Android), and the TV apps (Apple TV, Android TV, Amazon Fire TV, and Roku). 

 

* If you don’t know what your PortTIX account email is, please contact PortTIX at 207.842.0800 or email help@porttix.com 

WHERE TO WATCH:

TV:
Watch on your TV via the Portland Symphony TV applications for Roku, Apple TV, Amazon Fire Stick TV, and Android TV.

COMPUTER:
Watch online at PortlandSymphonyTV.com

SMARTPHONE/TABLET:
Watch on your iPhone/iPad or Android smartphone/tablet via the Portland Symphony TV application. OR Watch online at PortlandSymphonyTV.com

Supported Browsers: Google Chrome, Mozilla Firefox, Safari, Microsoft Edge

 

HOW TO WATCH ONLINE ON YOUR COMPUTER:

STEP 1: Go to www.portlandsymphonytv.com/login 

STEP 2: Log-in with your Portland Symphony TV email and password (if you don’t have a log-in please see the first dropdown for instructions on how to set-up your Portland Symphony TV account). 

STEP 3: You will automatically be taken to the Portland Symphony Orchestra BROWSE page.  

STEP 4: Click on the product or collection you want to watch. The video page will load and the video will start playing immediately. 

STEP 5: You can then make it full screen. For instructions on how to stream from your phone to your Smart TV please see the following drop-down. 

To Watch the Magic of Christmas at Home concert: 

FOLLOW STEPS 1-3

STEP 4: Scroll down to TITLES AVAILABLE FOR PURCHASE at the bottom of the screen. Do not worry, you will NOT be charged again to watch Magic. 

STEP 5: Click on MAGIC OF CHRISTMAS AT HOME

STEP 6: Click START WATCHING. The video should load on a new page and automatically start playing.

To watch in full-screen, click the FULLSCREEN button in the lower right of the video.

Supported Browsers: Google Chrome, Mozilla Firefox, Safari, Microsoft Edge 

HOW TO WATCH ON YOUR iPHONE OR iPAD VIA THE PSO TV APPLICATION:

Please note, if you are a Passport holder, you do NOT need to pay for anything via the PSO TV iPhone or iPad application. 

STEP 1: On your iPad, open the APP STORE and search for “Portland Symphony TV.” You can also find the application by clicking on this link on your iPhone or iPad: https://apps.apple.com/us/app/id1535618225  

STEP 2: Tap the GET button to download the app. Follow the steps to download per Apple (including entering your Apple password). 

STEP 3: Once the PSO TV application has downloaded on your iPad, open the app. 

STEP 4: Tap SIGN IN 

STEP 5: Enter your email address and tap CONTINUE. 

STEP 6: On the next page enter your password and click SIGN IN. If you do not have a PSO TV log-in please see the “How to Set Up Your Portland Symphony TV Log-In” instructions above.

STEP 7: Once you are logged in and your video library has loaded, tap the image of the video you want to watch.  

STEP 8: The video’s collection will load and you can tap on a video and it will start playing right on the page. 

To Watch the Magic of Christmas at Home concert: 

FOLLOW STEPS 1-7

STEP 8: Click the button labeled LIBRARY on the BOTTOM of the screen

STEP 9: Click the menu item labeled PURCHASED at the TOP of the screen

STEP 10: Click on Magic of Christmas. Once the playlist is open click on the DIGITAL CONCERT: MAGIC OF CHRISTMAS AT HOME and will automatically start playing.

To watch in full-screen, click the FULLSCREEN button in the lower right of the video.

To enable subtitles for the video you are watching on the app, tap the SUBTITLES icon in the upper right-hand corner of the playing video and select the language of choice. Please note, not all videos have subtitles.

 

NEED HELP?

For more FAQ’s about the PSO TV iPhone and iPad applications please visit: https://www.portlandsymphonytv.com/help/using-the-ios-app  

Find the PSO TV application for iPhones and iPads here: https://apps.apple.com/us/app/id1535618225

 

HOW TO WATCH ON YOUR ANDROID SMARTPHONE OR TABLET VIA THE PSO TV APPLICATION:

Please note, if you are a Passport holder, you do NOT need to pay for anything via the PSO TV Android smartphone/tablet application. 

STEP1: Download the Portland Symphony Orchestra Android app on your tablet or phone. 

STEP 2: Open the app and tap SIGN IN.  

STEP 3: Enter your email address and tap CONTINUE. 

STEP 4: You will then be sent a sign-in email to your email inbox. You can open this email on your Android device or on a separate device. 

STEP 5: Click the SIGN IN link within that email and the app will refresh and log you in to watch! If you have trouble with the link on the same device, try clicking the link in your email on a separate device to log in. 

To Watch the Magic of Christmas at Home concert: 

FOLLOW STEPS 1-5

STEP 6: Click the button labeled LIBRARY on the BOTTOM of the screen

STEP 7: Click the menu item labeled PURCHASED at the TOP of the screen

STEP 8: Click on Magic of Christmas. Once the playlist is open click on the DIGITAL CONCERT: MAGIC OF CHRISTMAS AT HOME and will automatically start playing.

 

NEED HELP?

For more FAQ’s about the PSO TV Android phone and tablet applications please visit: https://www.portlandsymphonytv.com/help/using-the-android-app

Find the PSO TV application for Android phones and tablets here: https://play.google.com/store/apps/details?id=com.portlandsymphony

HOW TO WATCH ON APPLE TV VIA THE PSO TV APPLE TV APPLICATION:

Please note, if you are a Passport holder, you do NOT need to pay for anything via the PSO TV Apple TV application. 

Currently, a 4th generation Apple TV or higher is required to download the Apple TV app. 

STEP 1: Turn on your Apple TV (4th Generation) and open the APP STORE. 

STEP 2: Search for Portland Symphony Orchestra. 

STEP 3: Install it on your Apple TV. 

STEP 4: Once installed, open the app and click the SIGN IN button. 

STEP 5: The app will provide you with an activation code. 

STEP 6: On a computer or mobile device, visit the activate page listed on the screen, sign in (if you are not), and enter that activation code. If you do not have a PSO TV log-in please see the “How to Set Up Your Portland Symphony TV Log-In” instructions above.

STEP 7: The app will then refresh, and you will be able to watch Portland Symphony Orchestra. 

To Watch the Magic of Christmas at Home concert: 

FOLLOW STEPS 1-7

STEP 8: Scroll down to the LIBRARY menu

STEP 9: In the LIBRARY menu select PURCHASES

STEP 10: Find the Magic of Christmas at Home image and click on it. Click START WATCHING and the concert will automatically start playing.

Please note that at this time, no subtitles work on Apple TV unless the subtitles are a part of the source file itself. 

 

NEED HELP?

For more FAQ’s about the PSO TV Apple TV application please visit: https://www.portlandsymphonytv.com/help/using-the-apple-tv-app 

Find the PSO TV application for Apple TV here: https://apps.apple.com/us/app/id1535618225

HOW TO WATCH ON YOUR TV VIA THE PSO TV ANDROID APPLICATION:

Please note, if you are a Passport holder, you do NOT need to pay for anything via the PSO TV Android TV application. 

Not all Android TVs support the Android app. However, in general, the following TVs should support the app: AirTV, Nvidia, Hisense, Philips, Sharp, Skyworth, Sony, and Xiaomi. 

STEP1: Add the Portland Symphony Orchestra Android app to your Android TV. 

STEP 2: Open the Portland Symphony Orchestra Android channel on your Android TV and click SIGN IN. It will give you an activation code. 

STEP 3: On a different device (computer or phone), visit the Activate page & log in (if you are not). If you do not have a PSO TV log-in please see the “How to Set Up Your Portland Symphony TV Log-In” instructions above.

STEP 4: Enter the code from the Android TV app, and click ACTIVATE. 

STEP 5: The Portland Symphony Orchestra app should load and you are all set to watch. 

To Watch the Magic of Christmas at Home concert: 

FOLLOW STEPS 1-5

STEP 6: Scroll down to the LIBRARY menu

STEP 7: In the LIBRARY menu select PURCHASES

STEP 8: Find the Magic of Christmas at Home image and click on it. Click START WATCHING and the concert will automatically start playing.

 

NEED HELP?

For more FAQ’s about the PSO TV Android TV application please visit: https://www.portlandsymphonytv.com/help/using-the-android-tv-app

Find the PSO TV application for Android TV here: https://play.google.com/store/apps/details?id=com.portlandsymphony

HOW TO WATCH ON YOUR TV VIA THE PSO TV ROKU APPLICATION:

Please note, if you are a Passport holder, you do NOT need to pay for anything via the PSO TV Roku application. 

STEP 1: Add the Portland Symphony Orchestra Roku channel to your Roku. 

STEP 2: Open the Portland Symphony Orchestra Roku channel on your Roku and click SIGN IN. It will give you an activation code. 

STEP 3: On a different device (computer or phone), visit the Activate page listed on screen and log in (if you are not already). If you do not have a PSO TV log-in please see the “How to Set Up Your Portland Symphony TV Log-In” instructions above.

STEP 4: Enter the code from the Roku channel, and click ACTIVATE. 

STEP 5: The Portland Symphony Orchestra channel should load and you are all set to watch. 

To Watch the Magic of Christmas at Home concert: 

FOLLOW STEPS 1-5

STEP 6: Scroll down to the LIBRARY menu

STEP 7: In the LIBRARY menu select PURCHASES

STEP 8: Find the Magic of Christmas at Home image and click on it. Click START WATCHING and the concert will automatically start playing.

 

NEED HELP?

For more FAQ’s about the PSO TV Roku channel please visit:
https://www.portlandsymphonytv.com/help/using-the-roku-channel  

Find the PSO TV application on Roku here: https://channelstore.roku.com/portland-symphony-orchestra

HOW TO WATCH ON YOUR TV VIA THE PSO TV AMAZON FIRE APPLICATION:

Please note, if you are a Passport holder, you do NOT need to pay for anything via the PSO TV Fire TV application. 

STEP 1: Add the Portland Symphony Orchestra Amazon channel to your Amazon Fire TV.  

STEP 2: Open the Portland Symphony Orchestra Amazon channel on your Amazon Fire TV and click SIGN IN. It will give you an activation code.  

STEP 3: On a different device (computer or phone), visit the Activate page & log in (if you are not). If you do not have a PSO TV log-in please see the “How to Set Up Your Portland Symphony TV Log-In” instructions above.

STEP 4: Enter the code from the Amazon channel, and click ACTIVATE. 

STEP 5: The Portland Symphony Orchestra channel should load and you are all set to watch. 

To Watch the Magic of Christmas at Home concert: 

FOLLOW STEPS 1-5

STEP 6: Scroll down to the LIBRARY menu

STEP 7: In the LIBRARY menu select PURCHASES

STEP 8: Find the Magic of Christmas at Home image and click on it. Click START WATCHING and the concert will automatically start playing.

 

NEED HELP?

For more FAQ’s about the PSO TV Amazon Fire Stick TV application please visit: https://www.portlandsymphonytv.com/help/using-the-amazon-fire-tv-app

Find the PSO TV application on Amazon Fire here: https://www.amazon.com/gp/product/B08LK3G49R/

HOW TO WATCH ONLINE ON YOUR PHONE OR TABLET VIA THE WEB BROWSER:

STEP 1: Open your phone or tablet’s web browser and go to www.portlandsymphonytv.com/login 

STEP 2: Tap the menu button in the top left and SIGN IN 

STEP 3: Log-in with your Portland Symphony TV email and password. If you do not have a PSO TV log-in please see the “How to Set Up Your Portland Symphony TV Log-In” instructions above.

STEP 4: Find the content you’d like to watch and tap the small thumbnail preview of the video to watch. 

To Watch the Magic of Christmas at Home concert: 

FOLLOW STEPS 1-3

STEP 4: Scroll down to TITLES AVAILABLE FOR PURCHASE at the bottom of the screen. Do not worry, you will NOT be charged again to watch Magic. 

STEP 5: Click on MAGIC OF CHRISTMAS AT HOME

STEP 6: Click START WATCHING. The video should load on a new page and automatically start playing.

HOW TO WATCH ON YOUR TV VIA YOUR SMART TV’S INTERNET BROWSER:

If you have a Smart TV, such as Samsung, it may not be possible to log in or play the content from the built-in internet browser. In other words, it could work, but those browsers are not among our currently supported browsers.  

STEP 1: On your TV, open the internet browser and visit www.PortlandSymphonyTV.com 

STEP 2: Enter your email address, submit, and you will be emailed a link. 

STEP 3: On a separate device (i.e. another computer or mobile device), open your email inbox, open the login email, and click the LOG IN link. 

STEP 4: Go back to your TV browser, and you should be logged in to watch. 

To Watch the Magic of Christmas at Home concert: 

FOLLOW STEPS 1-4

STEP 5: Scroll down to TITLES AVAILABLE FOR PURCHASE at the bottom of the screen. Do not worry, you will NOT be charged again to watch Magic. 

STEP 6: Click on MAGIC OF CHRISTMAS AT HOME

STEP 7: Click START WATCHING. The video should load on a new page and automatically start playing.

If these steps don’t work, then it’s likely that your Smart TV will not be compatible. In this case, you can try connecting your computer or mobile device to your TV using an HDMI cord or casting via Chromecast or Airplay with Apple devices. 

HOW TO WATCH ON YOUR SMART TV VIA APPLE AIRPLAY:

FOR AIRPLAY ON AN iPHONE OR iPAD: 

STEP 1: Connect your device to the same Wi-Fi network as your Apple TV or AirPlay 2-compatible Smart TV. 

STEP 2: After logging in to www.portlandsymphonytv.com click on the video you want to watch and hit play.  

STEP 3: Tap the Apple Airplay icon (the icon looks like a small rectangle intersected at its base with a solid triangle). 

STEP 4: Choose your Apple TV or AirPlay 2-compatible Smart TV. 

 

FOR AIRPLAY FROM YOUR MAC COMPUTER:  

STEP 1: Connect your Mac to the same Wi-Fi network as your Apple TV or AirPlay 2-compatible Smart TV. 

STEP 2: After logging in to www.portlandsymphonytv.com on your Mac, click on the video you want to watch and hit play. 

STEP 3: In the video playback controls, click the Apple Airplay icon (the icon looks like a small rectangle intersected at its base with a solid triangle).

STEP 4: Select your Apple TV or Smart TV.  

HOW TO WATCH ON YOUR SMART TV VIA GOOGLE CHROMECAST:

FOR GOOGLE CHROMECAST FROM COMPUTER TO TV:  

STEP 1: Connect your computer to the same Wi-Fi network as your Smart TV. 

STEP 2: After logging in to www.portlandsymphonytv.com on your computer using the Google Chrome browser, click on the video you want to watch.  

STEP 3: On the video page, open the Chrome menu in the upper right corner of the window (or the menu) and select CAST. 

STEP 4: Select your Chromecast source (consider selecting Chrome Tab) and your Chromecast destination. Chromecast will then be connected and video will start playing on your TV. 

To disconnect from Chromecast, click the blue icon next to your casting destination. 

If there are any issues with the Chromecast stream, try setting the video to a lower quality. 

 

FOR GOOGLE CHROMECAST FROM ANDROID PHONE TO TV:  

To cast your entire Android phone screen* to your TV, please follow these steps: 

STEP 1: First, make sure your device is running Android 5.0 or higher. 

STEP 2: Connect your Android phone to the same Wi-Fi network as your Smart TV. 

STEP 3: Turn off Power Saving Mode’ on your Android device. 

STEP 4: Important: The ‘Microphone’ permission in the Google Play Services app needs to be turned on to successfully use the ‘Cast Screen/Audio’ feature with Chromecast. To turn on microphone permissions: 

  • On your Android device, tap Settings. 
  • Scroll down and tap Apps > Google Play 
  • Services > Permissions. 
  • Look for “Microphone” and slide it On. 

STEP 6: Open the Google Home app and go to the Account tab. 

STEP 7: Scroll down and tap on Mirror device. 

STEP 8: Tap on CAST SCREEN/AUDIO. 

STEP 9: Select your Chromecast device. 

STEP 10: Then follow the instructions for how to watch online on your phone via the web browser in the above dropdown to start watching. 

* Please note, at this time, it is not possible to Chromecast via a mobile web browser 

HOW TO WATCH ON YOUR TV VIA HDMI CONNECTION:

STEP 1: Acquire the correct HDMI cord for your specific TV. Ensure that your computer has an HDMI output as well. If it does not, inexpensive adapters are readily available online or at most major department stores.  

STEP 2: Connect one end of the HDMI cable into an available HDMI port on the TV (take note of the HDMI input number).  

STEP 3: Plug the other end of the cable into your laptop’s HDMI out port, or into the appropriate adapter for your computer (if you are using an adapter, connect that adapter to your computer).  

STEP 4: Make sure the TV and the computer are both powered on. 

STEP 5: Set the TV to the HDMI input port that the computer is connected to. You should be able to see your computer’s screen on your TV.  

STEP 6: Follow the instructions for “How to Watch Online on Your Computer” in the above dropdown. 

HOW TO UPDATE/CHANGE YOUR PORTLAND SYMPHONY TV EMAIL ADDRESS:

STEP 1: Make sure you are currently logged into your Portland Symphony TV account

STEP 2: Hover your cursor over your account avatar (the colorful circle in the top right of your browser page) to reveal the dropdown menu.

STEP 3: Click ‘ACCOUNT SETTINGS‘ listed immediately underneath your email.

STEP 4: In the very first box titled ‘Email’ delete the current email associated with your Portland Symphony TV account.

STEP 5: In the same box, enter the NEW email you would like associated with your Portland Symphony TV account.

STEP 6: In the very last box, underneath ‘Re-enter password’ and the faint white line, enter your CURRENT password. You must enter your current password in order to save any changes made to your account information.

STEP 7: Click the gold button ‘SAVE‘ on the bottom right. Your information should now be updated to your preferred email.

HOW TO WATCH THE MAGIC OF CHRISTMAS AT HOME ON PSO TV:

HOW TO WATCH ONLINE ON YOUR COMPUTER:

STEP 1: Open your phone or tablet’s web browser and go to www.portlandsymphonytv.com/login 

STEP 2: Tap the menu button in the top left and SIGN IN 

STEP 3: Log-in with your Portland Symphony TV email and password. If you do not have a PSO TV log-in please see the “How to Set Up Your Portland Symphony TV Log-In” instructions above.

STEP 4: Scroll down to TITLES AVAILABLE FOR PURCHASE at the bottom of the screen. Do not worry, you will NOT be charged again to watch Magic. 

STEP 5: Click on MAGIC OF CHRISTMAS AT HOME

STEP 6: Click START WATCHING. The video should load on a new page and automatically start playing.

To watch in full-screen, click the FULLSCREEN button in the lower right of the video.

Supported Browsers: Google Chrome, Mozilla Firefox, Safari, Microsoft Edge 

HOW TO WATCH ON YOUR iPHONE OR iPAD VIA THE PSO TV APPLICATION:

STEP 1: On your iPad, open the APP STORE and search for “Portland Symphony TV.” You can also find the application by clicking on this link on your iPhone or iPad: https://apps.apple.com/us/app/id1535618225  

STEP 2: Tap the GET button to download the app. Follow the steps to download per Apple (including entering your Apple password). 

STEP 3: Once the PSO TV application has downloaded on your iPad, open the app. 

STEP 4: Tap SIGN IN 

STEP 5: Enter your email address and tap CONTINUE. 

STEP 6: On the next page enter your password and click SIGN IN. If you do not have a PSO TV log-in please see the “How to Set Up Your Portland Symphony TV Log-In” instructions above.

STEP 7: Once logged in, click the button labeled LIBRARY on the BOTTOM of the screen

STEP 8: Click the menu item labeled PURCHASED at the TOP of the screen

STEP 9: Click on Magic of Christmas. Once the playlist is open click on the DIGITAL CONCERT: MAGIC OF CHRISTMAS AT HOME and will automatically start playing.

To watch in full-screen, click the FULLSCREEN button in the lower right of the video.

To enable subtitles, tap the SUBTITLES icon in the upper right-hand corner of the playing video and select the language of choice.

HOW TO WATCH ON YOUR ANDROID SMARTPHONE OR TABLET VIA THE PSO TV APPLICATION:

STEP1: Download the Portland Symphony Orchestra Android app on your tablet or phone. 

STEP 2: Open the app and tap SIGN IN.  

STEP 3: Enter your email address and tap CONTINUE. 

STEP 4: You will then be sent a sign-in email to your email inbox. You can open this email on your Android device or on a separate device. 

STEP 5: Click the SIGN IN link within that email and the app will refresh and log you in to watch! If you have trouble with the link on the same device, try clicking the link in your email on a separate device to log in. 

STEP 6: Click the button labeled LIBRARY on the BOTTOM of the screen

STEP 7: Click the menu item labeled PURCHASED at the TOP of the screen

STEP 8: Click on Magic of Christmas. Once the playlist is open click on the DIGITAL CONCERT: MAGIC OF CHRISTMAS AT HOME and will automatically start playing.

HOW TO WATCH ON APPLE TV VIA THE PSO TV APPLE TV APPLICATION:

Currently, a 4th generation Apple TV or higher is required to download the Apple TV app. 

STEP 1: Turn on your Apple TV (4th Generation) and open the APP STORE. 

STEP 2: Search for Portland Symphony Orchestra. 

STEP 3: Install it on your Apple TV. 

STEP 4: Once installed, open the app and click the SIGN IN button. 

STEP 5: The app will provide you with an activation code. 

STEP 6: On a computer or mobile device, visit the activate page listed on the screen, sign in (if you are not), and enter that activation code. If you do not have a PSO TV log-in please see the “How to Set Up Your Portland Symphony TV Log-In” instructions above.

STEP 7: Once signed in, scroll down to the LIBRARY menu

STEP 8: In the LIBRARY menu select PURCHASES

STEP 9: Find the Magic of Christmas at Home image and click on it. Click START WATCHING and the concert will automatically start playing.

Please note that at this time, no subtitles work on Apple TV unless the subtitles are a part of the source file itself. 

HOW TO WATCH ON YOUR TV VIA THE PSO TV ANDROID APPLICATION:

Not all Android TVs support the Android app. However, in general, the following TVs should support the app: AirTV, Nvidia, Hisense, Philips, Sharp, Skyworth, Sony, and Xiaomi. 

STEP1: Add the Portland Symphony Orchestra Android app to your Android TV. 

STEP 2: Open the Portland Symphony Orchestra Android channel on your Android TV and click SIGN IN. It will give you an activation code. 

STEP 3: On a different device (computer or phone), visit the Activate page & log in (if you are not). If you do not have a PSO TV log-in please see the “How to Set Up Your Portland Symphony TV Log-In” instructions above.

STEP 4: Enter the code from the Android TV app, and click ACTIVATE. 

STEP 5: Once the Portland Symphony app loads, scroll down to the LIBRARY menu

STEP 6: In the LIBRARY menu select PURCHASES

STEP 7: Find the Magic of Christmas at Home image and click on it. Click START WATCHING and the concert will automatically start playing.

HOW TO WATCH ON YOUR TV VIA THE PSO TV ROKU APPLICATION:

STEP 1: Add the Portland Symphony Orchestra Roku channel to your Roku. 

STEP 2: Open the Portland Symphony Orchestra Roku channel on your Roku and click SIGN IN. It will give you an activation code. 

STEP 3: On a different device (computer or phone), visit the Activate page listed on screen and log in (if you are not already). If you do not have a PSO TV log-in please see the “How to Set Up Your Portland Symphony TV Log-In” instructions above. 

STEP 4: Enter the code from the Roku channel, and click ACTIVATE. 

STEP 5: Once the Portland Symphony Orchestra channel loads, scroll down to the LIBRARY menu

STEP 6: In the LIBRARY menu select PURCHASES

STEP 7: Find the Magic of Christmas at Home image and click on it. Click START WATCHING and the concert will automatically start playing.

HOW TO WATCH ON YOUR TV VIA THE PSO TV AMAZON FIRE APPLICATION:

STEP 1: Add the Portland Symphony Orchestra Amazon channel to your Amazon Fire TV.  

STEP 2: Open the Portland Symphony Orchestra Amazon channel on your Amazon Fire TV and click SIGN IN. It will give you an activation code.  

STEP 3: On a different device (computer or phone), visit the Activate page & log in (if you are not). If you do not have a PSO TV log-in please see the “How to Set Up Your Portland Symphony TV Log-In” instructions above.

STEP 4: Enter the code from the Amazon channel, and click ACTIVATE. 

STEP 5: Once the Portland Symphony Orchestra channel loads, scroll down to the LIBRARY menu

STEP 6: In the LIBRARY menu select PURCHASES

STEP 7: Find the Magic of Christmas at Home image and click on it. Click START WATCHING and the concert will automatically start playing.

HOW TO WATCH ONLINE ON YOUR PHONE OR TABLET VIA THE WEB BROWSER:

STEP 1: Open your phone or tablet’s web browser and go to www.portlandsymphonytv.com/login 

STEP 2: Tap the menu button in the top left and SIGN IN 

STEP 3: Log-in with your Portland Symphony TV email and password. If you do not have a PSO TV log-in please see the “How to Set Up Your Portland Symphony TV Log-In” instructions above.

STEP 4: Scroll down to TITLES AVAILABLE FOR PURCHASE at the bottom of the screen. Do not worry, you will NOT be charged again to watch Magic. 

STEP 5: Click on MAGIC OF CHRISTMAS AT HOME

STEP 6: Click START WATCHING. The video should load on a new page and automatically start playing.

HOW TO WATCH ON YOUR TV VIA YOUR SMART TV’S INTERNET BROWSER:

If you have a Smart TV, such as Samsung, it may not be possible to log in or play the content from the built-in internet browser. In other words, it could work, but those browsers are not among our currently supported browsers.  

STEP 1: On your TV, open the internet browser and visit www.PortlandSymphonyTV.com 

STEP 2: Enter your email address, submit, and you will be emailed a link. 

STEP 3: On a separate device (i.e. another computer or mobile device), open your email inbox, open the login email, and click the LOG IN link. 

STEP 4: Go back to your TV browser, and you should be logged in to watch. 

STEP 5: Scroll down to TITLES AVAILABLE FOR PURCHASE at the bottom of the screen. Do not worry, you will NOT be charged again to watch Magic. 

STEP 6: Click on MAGIC OF CHRISTMAS AT HOME

STEP 7: Click START WATCHING. The video should load on a new page and automatically start playing.

If these steps don’t work, then it’s likely that your Smart TV will not be compatible. In this case, you can try connecting your computer or mobile device to your TV using an HDMI cord or casting via Chromecast or Airplay with Apple devices. 

Need Help?

Subscriber Help + Tech Support Contact Info 

For Portland Symphony TV “How to Watch FAQ”: www.portlandsymphonytv.com/help/watching  

For other FAQ, please visit: www.portlandsymphonytv.com/help 

For technical or playback issues regarding your Portland Symphony TV account please visit: www.portlandsymphonytv.com/contact/support

For Passport subscription or RSVP issues please contact PortTIX at 207.842.0800 or help@porttix.com  

For all other questions please email info@portlandsymphony.org  

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PSO SYMPHONY 101

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Your Gateway to Great Music!

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